UX Case Study: QuickIt
A New Way to Pay Your Parking Ticket!
I was asked to look through the Quickit app’s flow and do a UX audit to make sure it had the most seamless experience for the user. The app had already been mostly built and was in beta, while the founders sought out institutions that wanted to integrate it into their current parking systems. The startup duo, Tristan and Steven, were featured locally in several publications throughout their time pitching the app.
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“We are proud to be the first university in the entire nation to utilize this innovative app,” said Kristi Bryant, director of Parking and Transportation. “We always aim to give our students the most convenient, secure and user-friendly means to pay their tickets and continue on with their day.”
The free app, available for Android and iOS platforms, gives users the ability to scan a ticket and pay securely with a credit card or PayPal instantly. Other unique Quickit features include push notification and payment reminders, Android and Apple support and quick payment confirmation.
All parking citations now include instructions on how to pay through Quickit, as well as directs users to download the app for either iOS or Android.
“Quickit is thrilled to bring our mobile app to Georgia Southern,” says Tristan Steele, CEO of Quickit. “Our service offers everyone including students, faculty and visitors an easier and more convenient way to pay for their parking citations that is truly beneficial to them and the University. This is our first of many rollouts in 2016, and I can’t thank the Georgia Southern Parking and Transportation department enough for all their support.”